Louis Carter is CEO and President of Best Practice Institute, an association and management consulting firm specializing in helping organizations and C-suite senior executives achieve their market strategy through organization learning, action learning, and HR SaaS software.He is the creator of bestpracticeinstitute.org, a social networking, learning and benchmarking platform providing immediate access to industry companies, on-demand learning and senior executives executives, alongside its skillrater.com, a next generation SaaS anytime 360-degree tool using social collaboration, a top HR Product of the year by Human Resources Executive Magazine. Author of nearly a dozen books on best practices and organizational leadership.Published by Jossey Bass/John Wiley and Sons, they include Change Champions, Best Practices in Talent Management, Best Practices in Leadership Development and Organization Change and Leading the Global Workforce.