A translating tool for the most effective form of non-verbal communication When it comes to revealing their true feelings, most people communicate not with their words, but with their facial expressions.
"I would say that this one book increased my sales performance by at least 500%. I found that his characterizations of people, based on distinctive facial features, were right on in most cases.
My copy of the book is from 1992, and apparently the gender-objectional stuff had already been removed, because I looked at Chapter 12 and all the other chapters, and I don't see any of what the previous reviewer was talking about.When I first bought the book (I believe it was in 1993 or 1994), I was in Sales.
I have read a great deal of non fiction in my lifetime and usually I can just ignore a published "how to" that disappoints me or rubs me the wrong way. In this case, however, I was so offended by this book that I must speak out and warn others.
