IT Service Management

IT Service Management

by Ernest Brewster
3/5
(8 votes)

ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k.

The guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management.

This new edition is com.

First published
2012
Publishers
BCS Learning & Development Limited
Subjects
Business information services

Am sure you all have doubts when you decided to buy books without physically touching them. For this book I can assure everyone that this is absolutely a valuable source of information for the exam and also for th epractical matters.

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