David BrainCrowd Surfing Surviving And Thriving In The Age Of Consumer Empowerment
. The way people buy has gone through a massive revolution in recentyears: thanks to blogs, review sites and chat rooms, we no longer haveto rely on what a company says about its products and services - we canread what our fellow consumers think about what they've bought, andmake our own decisions bearing those views in minds. The result?
Zimbabwean cricketer.
